Q. Why does some of the text on the site look strange/garbled?
A. You may need to adjust your browser's encoding settings to correctly display some characters on this website. Please set your encoding to "Unicode (UTF-8)". Refer to the online help for your particular browser if you're not sure how to do this.
Q. Why can't I play the videos?
A. Make sure you have the appropriate version of Adobe Flash Player
installed for your browser. Many of the videos on this site are hosted by YouTube. See the official help page
if you are having problems playing YouTube videos. Also, it may take some time for videos to load, depending on network conditions.
Q. How do I view the downloadable pamphlets (PDF files)?
A. You need to install Adobe Reader
to view our downloadable materials.
Q. Why aren't the Contact forms etc. working?
Q. Which browsers does this site support?
A. Any reasonably modern browser (e.g. Firefox
, or Opera
) should work fine. If using Internet Explorer, we highly recommend using version 9 or above for the best experience.
Q. How do I report problems/broken links?
A. If you run into problems on the site, we would highly appreciate your feedback. You can report problems using our Contact page